Club items are dispatched within 10 working days of payment being recieved and are shipped via UKMail or Royal Mail signed for
,All items are dispatched from The Merchandise Guys Ltd on behalf of your chosen store
Please contact us via our contact us page on this site in the first instance if you have any issues relating to shipping or shortages.
Items can be collected from our Rochdale location with no shipping cost the address is
The Mrchandise Guys Ltd, Unit 16 Hollows Works, Shawclough Road, Rochdale OL12 6LN
please contact us before visiting to ensure your items are ready as all club items are made to order
Shipping costs are calculated as follows
Declals £1 upto 3 decals via Royal Mail
Single item £4 via next day courier
Multiple items £7.50 via next day courier
Returns of unworn items in their original condition can be accepted with the prior agreement of an authorised club representative
Returns will not be accepted without prior approval and issuing of a RETURNS AUTHORISATION NUMBER
Return carriage of items ordered will be at the cost of the purchasers with the following exceptions
1. Faulty garments or garments with a manufacturing error
2. Incorrectly picked / sent items.
For all returns please contact us directly via our contact us page within 7 days of receipt of your order and returns must be received by use within 30 days of delivery
Please use a trackable method of return, we cannot be held responsible for items that do not arrive back to us.
For items covered under section 1 or 2, reasonable return cost will be refunded upon receipt and inspection of you item
If items are returned under section 1 or 2 above we reserve the right with the approval of the member club to offer a refund or a replacement.
Custom made items cannot be cancelled once ordered, please contact us via our contact us page for further information
Refunds will be issued via the the method of initial payment, there is no exception to this
Refunds will be processed once returned items have been received and checked by us and authorised by your club
Refunds are processed within 3 working days and may take a further 7-10 working days to show in your account